Welcome to Your Medical Home
When it comes to health care, you're seeking wellness, recovering from illness or managing a chronic condition. It's a cycle of staying well, getting well and being well. If you deal with these health situations in a long-term relationship with a trusted doctor, then you've found your Patient Centered Medical Home.
Think about it. Your personal provider and an extended team of health professionals, build a relationship in which they know you, your family situation, your medical history and health issues. In turn, you come to trust and rely on them for expert health care answers that are suited entirely to you or to your family.
A Medical Home - It's All About You
Caring about you is the most important job of your Patient Centered Medical Home. In this personal model of health care, your primary provider at North Big Horn Hospital Clinic leads the team of health care professionals that, collectively, take responsibility for your care. They make sure you get the care you need - in wellness and illness - to heal your body, mind and spirit.
The Medical Home Advantage
When you have a Medical Home, there are many benefits:
• Comprehensive care means your medical home helps you address any health issue at any given stage of your life.
• Coordination of care occurs when any combination of services you and your provider decide you need are connected and ordered in a rational way, including the use of resources in your community.
• Continuous care occurs over time when you can expect continuity in accurate, effective and timely communication about the services you want or need, from any member of your health care team.
• Accessible care allows you to initiate the interaction you need for any health issue with a physician or other team member through your desired method (office visit, phone call) and you can expect elimination of barriers to the access method of your choice.
• Proactive care ensures you and your provider will build a care plan to address your health goals to keep you as well as you can be plus be available for you when you get sick.
Who is the Medical Home Team?
Your team may include a doctor, physicians' assistant, nurse, or health educator, as well as other health professionals, such as a pharmacist or nutritionist. They will help you get healthy, stay healthy, and get the care and services that are right for you. When needed, your personal health care team arranges for appropriate care with other qualified physicians and settings.
HERE'S YOUR ROLE
Actively Participate in Your Care
You are the most important member of the medical home team.
• Understand that you are a full partner in your own health care.
• Learn about your condition and what you can do to stay as healthy as possible.
• As best as you can, follow the care plan that you and your medical team have agreed is important for your health. Communicate with Your Medical Home Team
• Bring a list of questions to each appointment. Also, bring a list of any medicines, vitamins, or remedies you use.
• If you don't understand something your doctor or other member of your medical home team says, ask them to explain it in a different way.
• If you get care from other health professionals, always tell your medical home team so they can help coordinate for the best care possible.
• Talk openly with your care team about your experience in getting care from the medical home so they can keep making your care better.
YOUR MEDICAL HOME TEAM
Learning About You
• Get to know you, your family, your life situations, and preferences. Remember these details about you every time you seek care,
• Treat you as a full partner in your care.
• Communicate with you.
• Give you time to ask questions, and answer them in a way you understand.
• Make sure you know and understand all of your options for care.
• Help you decide what care is best for you. Sometime more care in not better care.
• Ask you for feedback about your experience getting care.
Support You in Caring For Yourself
• Make sure you develop a clear idea of how to care for yourself.
• Help you set goals for your care, and help you meet your goals one step at a time.
• Give you information about classes, support groups, or other types of services to help you learn more about your condition and stay healthy.
• Encourage you to fully participate in recommended preventive screenings and services.
Patient InformationNorth Big Horn Hospital District would like to encourage our patients and community to explore health issues.
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